"Agentic AI" has become the most-used and least-understood phrase in enterprise technology. Executives hear autonomous software that does whole jobs; teams hear a threat or a fantasy; vendors hear a pricing opportunity. Somewhere underneath the noise is a real architectural shift, from AI that answers to AI that acts, and organizations that understand it early will design their operations around it while competitors are still decoding the buzzword.
This workshop is the decoder. It takes teams from prompt-level AI use to automation thinking: how agent systems actually work, how to design a workflow for autonomous execution, and how to run a small, safe agent pilot in your own operation.
What will participants learn?
- From chat to agents: what changes when AI perceives, decides, and acts in systems, in plain business terms
- Workflow decomposition: mapping a real process into steps, decisions, and escalation points an agent could own
- The tooling landscape: automation platforms and agent frameworks, what each is for, hands-on with representative tools
- Guardrail design: authority limits, human checkpoints, and logging, the discipline that separates automation from liability
- Pilot planning: each team leaves with a scoped, low-risk agent pilot design for one of their own workflows
Who is this workshop for?
Operations leaders, process owners, IT and transformation teams, and technically curious managers. It is the natural next step after the Prompt Engineering Masterclass or the AI Implementation Bootcamp.
Who teaches it?
The curriculum comes from the AI Faculty's live agent practice, the same expertise behind our enterprise Workforce AI deployments, with Scott Wilson's industrial automation work anchoring the case material.
What formats are available?
Full-day is recommended for the pilot-design outcome; half-day covers concepts and tooling. Delivery on-site or virtual; see the full-day overview for logistics.
How do you book it?
Request a workshop quote; browse everything else in the workshop catalogue.
Frequently asked questions
How technical is this workshop?
Conceptually rigorous, hands-on with low-code tools; no programming required, though technical participants will find plenty of depth.
Is this a sales funnel for your Workforce AI service?
The workshop stands alone and most attendees pilot internally with their own teams. Organizations that later want enterprise-scale deployment know where we are; the workshop makes them dramatically better buyers either way.
What makes a good first agent pilot?
Bounded scope, low blast radius, measurable output, and a human checkpoint: exactly the selection framework the pilot-planning segment applies to your workflows.